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Shaw is more than a name or label. It's a promise of outstanding performance, unique styling and overall value. For more than 50 years, consumers just like you have trusted Shaw products to stand up to their busy lifestyles. Now the warranties have gotten even better, including Lifetime Stain Warranties including Pet Urine, they are now transferable, and not pro-rated. They have three residential fiber brands that support the Shaw brand. Each brand includes exclusive features and benefits. Warranties that apply to Shaw fibers are outlined below: Anso Nylon
Anso® Nylon:
- Lifetime: Stain, Soil, Pet Urine Stains.
- 20-Year: Texture Retention, Abrasive Wear Quality Assurance, SoftBac® Platinum.
- Non-Prorated
- Transferable
- Labor Inclusive
- 30 Day Customer Satisfaction (labor excluded).
- Recyclable* /SCS Certified
EverTouch
EverTouch® Nylon:
- Lifetime: Stain, Soil, Pet Urine Stains.
- 15-Year: Texture Retention, Abrasive Wear Quality Assurance, SoftBac® Platinum.
- 30 Day Customer Satisfaction (labor excluded).
- Recyclable*
ClearTouch PET Polyester
ClearTouch® PET Polyester:
- Lifetime: Stain, Pet Urine Stains
- 15-Year: Soil
- 10-Year: Texture Retention, Abrasive Wear Quality Assurance, SoftBac® Platinum
- 30 Day Customer Satisfaction (labor excluded)
- 25% Recycled Content
Warranties that apply to other Shaw carpets
For those Shaw carpets not made with Anso® nylon, EverTouch® nylon, or ClearTouch® PET polyester*, below is a list of applicable warranties:
- Limited 10-Year Quality Assurance Warranty
- Limited 10-Year Stain and Soil Warranty
- Limited 10-Year SoftBac® Platinum Warranty where applicable
For more information, including informative sections on how to maintain your Shaw carpet, stain removal procedures, and the warranty service process, please refer to the Shaw Residential Carpet Fiber Hierarchy Warranty brochure. VIEW or DOWNLOAD.
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